Returns / Exchanges Policy
RETURNS
If your order isn’t quite right, you have 14 days from the day you receive your order to return it for a refund. Unfortunately, if more than 14 days have passed, we won’t be able to offer a refund.
A full refund will only be given if an item is faulty or unworn.
The item must be returned to us in the original packaging, tags still attached & odour free.
Once we receive your return, it will be inspected. If it’s in the original condition and no signs of use, we’ll proceed with your refund. If the return does not pass inspection (eg worn, damaged, not in original packaging, with tags or odours), your request may be rejected, in that case we’ll contact you to discuss options, such as a store credit note, partial refund or returning the item to you.
Include a note inside the package with the following information:
1. Your name.
2. Your order number.
3. Reason for return.
Please contact us before returning an item.
Refunds will be issued once the item has been received and inspected by us. All items must be returned via tracked delivery method. Returns are at the cost of the buyer.
Once a refund has been processed it will take 5-10 business days for the money to enter your account.
Exchanges
include a note inside your returns parcel which includes:
Please contact us before returning an item.
Refunds will be issued once the item has been received and inspected by us. All items must be returned via tracked delivery method. Returns are at the cost of the buyer.
Once a refund has been processed it will take 5-10 business days for the money to enter your account.
Exchanges
If your shirt doesn't fit we are happy to exchange the item within 14 days of you receiving the item. Unfortunately, if more than 14 days have passed, we won’t be able to offer an exchange.
The item must be returned to us in its original packaging, tags still attached & odour free.
include a note inside your returns parcel which includes:
1. Your name
2. order number
3. Reason for exchange
4. The size you wish to exchange to.
Returns/Exchanges to and from are at the cost of the buyer. The funds of the return back to yourself is to be paid to our paypal account which we will send you when you contact us.
Please contact us before returning an item.
All items must be sent back via tracked delivery method.
All items must be sent back via tracked delivery method.